Terms and conditions

UNDR · Cancún, Quintana Roo

What you are buying

Table pricing is a minimum spend, not a cover charge: what you pay is consumed at your table in food and drinks. It includes entry for everyone on the booking. Tips are not included.

We assign a table within the zone you chose. If your group does not fit on one table in that zone, we hold the tables required and charge them in full; you see that before you pay.

Pricing

Prices are in MXN and include VAT. On tourist products the 5% service charge is already in the price you see, and the summary breaks it down before you pay. Local products carry no service charge.

All sales are final

All sales are final. We do not accept cancellations, date changes, or refunds.

Entry

One QR code covers your whole group: you may arrive together or separately with the same code. Extra guests beyond your booking may be charged at the door when the product is sold per person.

Entry is subject to house rules and capacity. 18+ with official ID. We reserve admission rights as allowed by law.

Contact

Instagram: @undrurbanclub. Address: Blvd. Kukulcán Km 12.7, La Isla, Zona Hotelera, Cancún.